Setting up Monocle and something's not clicking? Found a bug that's driving you crazy? Got questions about pricing or billing, or just want to know if Monocle is the right fit before committing? Drop us a message, we'll get back to you quickly.
Send feedback from the app
Open the Help menu at the bottom of the sidebar and click Give Feedback. Pick what you are sending:
| Type | Use it when |
|---|---|
| Idea | You want to suggest a feature or a change |
| Bug | Something is broken or behaves oddly |
| Help | You are stuck and need a hand |
Write a short title, of at least 3 characters, and a description of at least 10 characters, then send it.
Your feedback and our replies are in Settings → My feedbacks. Open a feedback to read the conversation and reply. Each feedback has a status: Received, In review, or Done. When we reply or change the status, you get an email and an in-app notification that opens the conversation.
Other ways to reach us
The Help menu also has Join Discord, to ask the community and the team. Or reach us directly: